From your schedule view, click Copy URL.To share your workforce management schedule, perform the following steps: This view does not update automatically.įor more information, see Agent activity view and Agents Schedule Detail view. To see the most current data, click Refresh.Click Performance > Workspace > My Performance.To access your schedule from the agent dashboard:.To access your schedule from the agent activity view, click Activity > Schedule tab.To view and work with your schedule, perform one of the following steps: Access your workforce management schedule In the Calendar Properties box, choose Remove, then OK.Note: Google Calendar and Microsoft Outlook do not always retrieve updates frequently therefore, it can take up to 24 hours for workforce management updates to appear.Īpproved time off does not appear in an iCal calendar until you generate and publish the schedule. On the Organize tab, choose Calendar Permissions. Select the calendar you want to remove their permissions from. Remove permissions from someone you no longer want to share your calendar withĪt the bottom of the navigation pane, select the Calendar icon. Receive messages about a public folder and resolve duplication or overwrite issues. Is blocked from deleting anything on the shared calendarĬan delete meetings and appointments they created but not those created by the person sharing the calendarĭelete all meetings, appointments, and folder contents regardless of who created them This is a place where you can schedule appointments but not meetings.Įdit meetings and appointments they created but not those created by the person sharing the calendarĮdit all meetings, appointments, and folder contents regardless of who created them Is blocked from reading anything on the shared calendarĬan see the time, subject, and location of meetings and appointments on the shared calendarĬan see when you are free and busy but no other detailsĬan create meetings and appointments on your calendarĬan create a folder under the shared calendar. This table explains the privileges that are associated with each permission level. In order for Mac users to see your calendar, they'll need to be assigned the Reviewer permission level. The default is free/busy, which shows your free/busy status in the scheduling assistant. You can grant different permission levels to different individuals.
Note that the settings for Read, Write, Delete, and Other options change based on the permission level you choose.Ĭheck the boxes that apply in the Read, Write, Delete, and Other sections, and then select OK. In the Calendar Properties box, select the Permission Level down arrow, and choose the permission level to assign to the person you added. Tip: Their name will show up in the Calendar Properties box.
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