Our particular licensing is on a yearly basis. One thing that has always attracted us to the Fortinet range of products is that their pricing is very competitive. "The price is reasonable compared to competitors, it is very good."."Pricing is an area that I would like to see improved, as it could be lower.".It includes web security, antivirus, and one more feature." The features that are available for free are only for FortiClient VPN clients, not other solutions. "We are using the free version of this product.".What we have found is that they react quickly, but sometimes their solutions aren't compatible with all of the components of the Fortinet security suite, specifically around FortiSandbox." They are the arm that does all of the updates to definitions, keeps all the signatures updated, and responds to new threats and whatnot. It is related to one of the additional services called FortiGuard.
Our biggest pain point is not related to Fortinet FortiClient and the whole scheme of things. There are times when things don't work quite right. It is not as reliable as I would like it to be. However, Microsoft Windows applications are very good." "One area that could be improved is cost, but you've got to pay for what you get." "Working with Distribution sometimes comes at a cost due to a lack of knowledge of the current status of your licensing and products." "It takes too long to install." "Its stability can be improved. I would like to see more safety features." "Fortinet FortiClient could improve the connection because sometimes it drops." "Fortinet FortiClient could improve the compatibility with mobile applications that are allowed and sometimes they do not respond. If the users get a message explaining why and what is happening, it is easy for them to understand." "The solution could be more secure. However, if a non-IT user, such as a user from finance, is working on this and there is some problem, he or she would not know about this and would call IT admin to say that this is not working. Because I'm on the admin side, I can also see this information in the log. It should give a pop-up on the client itself. In terms of new features, when it is connecting, it should check the endpoint and say whether the end client is actually safe enough or whether there is a vulnerability. Their support is quick, so we are able to resolve and move forward. This kind of problem is there, and sometimes, we have to open a case with Fortinet to resolve it.
Some of my colleagues get this error called "License not available." When they get this error, they have to uninstall and reinstall it. I've seen other products that have got much better VPN features than Fortinet. "In terms of improvements, their SSL VPN tunnel can be a lot better.
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